{"id":7467,"date":"2023-09-23T12:04:24","date_gmt":"2023-09-23T12:04:24","guid":{"rendered":"https:\/\/rokada.org.ua\/?page_id=7467"},"modified":"2024-12-17T16:00:31","modified_gmt":"2024-12-17T16:00:31","slug":"chasti-pytannia","status":"publish","type":"page","link":"https:\/\/rokada.org.ua\/en\/chasti-pytannia\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;12%&#8221; bottom_padding=&#8221;12%&#8221; left_padding_desktop=&#8221;25%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;25%&#8221; left_padding_tablet=&#8221;20%&#8221; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;20%&#8221; left_padding_phone=&#8221;24px&#8221; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;24px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; zindex=&#8221;10&#8243; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.8&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; shape_type=&#8221;&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;3%&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text font_size_desktop=&#8221;3vw&#8221; font_size_tablet=&#8221;5vw&#8221; font_size_phone=&#8221;8vw&#8221; font_line_height=&#8221;1.1&#8243;]\n<h3><strong>Frequently Asked Questions and Answers<\/strong><\/h3>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;20px&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How to get assistance?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]To apply for help, call the Fund&#8217;s hotline number <a href=\"https:\/\/rokada.org.ua\/en\/pro-nas\/rehionalni-predstavnytstva\/\">in your area<\/a>. We capture a request for assistance, process it and try to provide professional support as quickly as possible to people affected by a full-scale intrusion.[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Who can get help in Kyiv?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]Humanitarian aid consisting of basic necessities in Kyiv can be received by those who:<\/p>\n<ul>\n<li>has an IDP certificate (issued in Kyiv, in the period of 2022-2023);<\/li>\n<li>is 60 years old or older;<\/li>\n<li>is a foster family;<\/li>\n<li>is a single mother or single father;<\/li>\n<li>has a group I, II, III disability;<\/li>\n<li>is a large family.<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;In which regions does the Charitable Foundation Rokada operate?&#8221;]<div class=\"nectar-fancy-ul font_size_min_14px font_size_max_20px font_size_desktop_1-1vw font_line_height_1-6\" data-list-icon=\"dot\" data-animation=\"false\" data-animation-delay=\"0\" data-spacing=\"5px\" data-alignment=\"left\"> <span style=\"font-weight: 400;\">We provide assistance in 17 regions of Ukraine: Volyn, Dnipropetrovsk, Zhytomyr, Zaporizhzhia, Ivano-Frankivsk, Kyiv, Kirovohrad, Lviv, Mykolaiv, Rivne, Sumy, Ternopil, Kharkiv, Kherson, Khmelnytskyi, Chernivtsi, and Chernihiv regions. regions. You can find the contacts and areas of activity of the regional branches of the Fund <a href=\"https:\/\/rokada.org.ua\/en\/pro-nas\/rehionalni-predstavnytstva\/\">here<\/a>.<\/span> <\/div>[\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you provide charitable assistance?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]<span style=\"font-weight: 400;\">Yes, the Foundation provides one-time charitable assistance in the form of non-food essentials to vulnerable categories of internally displaced persons, newly evacuated individuals, as well as to the population affected by the war.<\/span>[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you provide assistance to other funds?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]<span style=\"font-weight: 400;\">We provide consultation services. If we do provide charitable assistance, it is typically done through partnerships with other funds.<\/span>[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do I need to pay for assistance?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]<span style=\"font-weight: 400;\">No payment is required. No services in exchange. No fundraising. All services provided by the Fund are free. All humanitarian assistance is provided free of charge.<\/span>[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Does Rokada provide financial assistance?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]<span style=\"font-weight: 400;\">No. Currently, the Charity Organization &#8220;Charitable Foundation Rokada&#8221; does not provide any financial assistance to Ukrainian citizens!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We inform you about all current assistance programs and opportunities on the official website in the News section (category &#8220;Opportunities&#8221;).<\/span><\/p>\n<div dir=\"auto\"><\/div>\n[\/nectar_responsive_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How to leave feedback about your work?&#8221;][nectar_responsive_text font_size_min=&#8221;14px&#8221; font_size_max=&#8221;20px&#8221; font_size_desktop=&#8221;1.1vw&#8221; font_line_height=&#8221;1.6&#8243;]<span style=\"font-weight: 400;\">You can leave feedback about our work, submit a suggestion, or file a complaint by writing to this email address: feedback[@]rokada.org.ua.<\/span><\/p>\n<div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\">\n<div dir=\"auto\"><\/div>\n<\/div>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;12%&#8221; bottom_padding=&#8221;12%&#8221; left_padding_desktop=&#8221;25%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;25%&#8221; left_padding_tablet=&#8221;20%&#8221; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;20%&#8221; left_padding_phone=&#8221;24px&#8221; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;24px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; zindex=&#8221;10&#8243; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.8&#8243;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/pages\/7467"}],"collection":[{"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/comments?post=7467"}],"version-history":[{"count":6,"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/pages\/7467\/revisions"}],"predecessor-version":[{"id":17148,"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/pages\/7467\/revisions\/17148"}],"wp:attachment":[{"href":"https:\/\/rokada.org.ua\/en\/wp-json\/wp\/v2\/media?parent=7467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}